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I don’t like the new update. Can I go back to the previous version?
No, it is not possible to revert back to old version. In order to have all features in the game working...
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When is the next update?
Our game does not have a fix update schedule that we can share upfront. However, you can expect that during every...
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How to submit idea for the game
Managers’ opinions are valuable to us, and more than welcome. We want to hear what you like and dislike in the...
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I can’t log in to my Top Eleven account
If you can’t access your Top Eleven account, please try the following steps: 1. Log in from another network connection; 2....
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I lost access to my Facebook account
If you lost access to your Facebook account and your Top Eleven club is not connected to Game Center or Google...
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I get “your club is not associated with my account” message when trying to play the game
This situation may sometimes occur and we hope that we will have it fixed in the future. Unfortunately, at this moment...
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I am not able to play Top Eleven because I can’t connect it to Facebook.
Please make sure that the Facebook account you are trying to connect with is still active. Also, double-check if you are...
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I do not see my team when I log in to Top Eleven
If you have logged in to the game but do not see your team, it means that you have probably logged...
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My game is crashing, closing or freezing
I play on iOS: Go to App Store to update the game. Uninstall Top Eleven, reboot your device and reinstall it...
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How to Report a bug
Occasionally some software glitches and bugs may make into the final game. In that case please check the List of Known Bugs first...
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